Day spaces terms and conditions of service
Booking process
- Please fill in and return the Day Space introduction document.
- You will be sent a booking link via email.
- Book your first session which will incorporate a studio induction for correct and safe use of the studio's facilities.
Day Spaces are subject to availability, spaces may not be available, if so, you will be informed when there is space availability.
Booking and payment
Choose your session time on either a Monday or Thursday 9am-1pm or 1.30pm-5.30pm
Please make sure you complete payment before attending a session.
Day Space bookings cannot be made on the same day. Bookings need to be completed a day before.
Payment refunds
Cancelations by us:
In the event that we have to cancel a Day Space session, we aim to inform you two working days before the date, or at least 24 hours before. If a session booking has to be cancelled, then you will receive a full credit note or refund.
Cancelation by you:
If you wish to cancel your session you must inform us up to 7 days before the start date of your Day Space booking. In this case you will receive a refund minus a 15% admin fee.
Bookings that have been made less than 7 days before the start of a Days Space session will not receive a refund.
There are no refund options for partially attended sessions.
Missed time cannot be accrued and carried over.
Bookings are for your use only and are not transferable between artists. It is not possible for a substitute artist to attend your booked session. Attendees must have contacted us and completed a studio introduction.
Technicians
Day Space sessions are for self-directed practice providing you with access to the listed studio equipment. Tuition is not included in the session times, however during Day Space hours there will be a technician you will be able to ask questions about Day Space arrangements. If you would like to add tuition it can be arranged at an hourly rate.
Attendance
The timing of Day Space sessions are arranged to specifically accommodate practice and cleaning times. Please stick to the start and finish times. Use of the studio's facilities outside of booked session times is not permitted. If you are interested in furthering your practice or extended studio access this can be arranged through our other services, gold and silver membership options.
Age
To attend a Day Space session, you must be 18 or over unless otherwise listed in the session description. If you are under this age and would like to attend, please contact us via email. You may need to attend with a guardian.
Experience
As Day Space sessions are self-directed you will need to have had some prior experience in making ceramics. You do not need to know everything but to be able to enjoy your session you would benefit from having past experience in hand building throwing and glazing. Please email us or give us a call if you are unsure or alternatively you could look out for classes offered by us.
Purpose
Day Space sessions are available for the purpose of learning and are not for the production of ceramics for sale. This also aligns with our wider studio incentives as a facility for learning rather than production.
Payment for firings
Payment for fired work is made via Izettle card payment within the studio on collection of work.
The firing pricing list within the studios is there for your reference as a guide.
We load kilns on Mondays and Thursdays, the appropriately sized kiln will only be determined after observing the total productivity of that week's work.
A technician can further help you understand kiln firing arrangements and pricing.
It is worth considering the pricing of firings when making work. Kiln space is priced on percentage of kiln space used and temperature fired to, each kiln has a price depending on size. Technicians will make the best decision of kiln size based on the quantity of work the studio has to fire.
Kiln space is utilised by the stacking of shelves within the kiln. Tall work takes more space so reduces the number of shelves we can place in the kiln making taller work more expensive to fire if there are few pieces of similar height. The firing cost sheet shows percentages in 10% increments, but we can fire smaller quantities of work.
As specified, the purpose of the studios is to benefit those that are learning and exploring their practice rather than focussing producing wares for sale. Please bear this in mind when making work. You are welcome to discuss this with the studio technicians if you are unsure about your direction of making.
In booking a Day Space session and having work fired you are agreeing to pay for all work fired under the arrangements of the studio.
Handling firings and the outcome of work.
We do our upmost to make sure work progresses successfully through the firing stages but due to the fragile and occasionally unpredictable nature of ceramics there can be breakages. By booking a Day Space session you acknowledge that damages through the processing of work may occur.
No refunds will be possible for damaged or undesirable work.
Collection of work.
After your Day Space session, we will contact you via email to arrange collection of your work, this will usually be within two weeks or less of its placement for firing. You can pay for and collect your work on your next booked session or if outside of a session booking contact us to arrange collection on either a Monday or Thursday.
We will keep work for a maximum of a month (28 days) from your last session booking unless discussed with a member of management. Any work not collected after this date will unfortunately be discarded due to limited studio space. Collection of work within this time period is the responsibility of the maker.
You will receive further details about payment and collection of work with the studio induction on your first session.
Storage
We provide a limited shelving storage area for each artist for work in progress, tools and materials. Work materials and possessions can be kept for a short time depending on regularity of Day Space use. These workspaces will need to be cleared if an artist has not returned within a month(28days) It is important to contact us via email or phone if for an unforeseen reason you are unable to collect your items within this time. If requested, we will be able to keep these for a further limited time of 14 days for you to arrange for their collection. Uncollected glazes and tools will be viewed as donated and made available to other artists.
By booking a Day Space you are agreeing to these storage arrangements.
Personal belongings
Personal belongings including any tools or materials left on the premises are not the responsibility of the studios, its staff or managers. By using the services or leaving personal or purchased belongings you agree to be responsible for any damage or loss and to not hold Maze Studios staff or managers accountable.
Booking your last session
If it is the last Day Space session you plan to attend, please make sure you take away all belongings and materials and work in progress from work selves and allocated storage area cleaning the vacated space with sponge and water.
Parking
There is on street car parking outside of the studios but this is not always available due to public use, we would love to provide parking for all however we cannot guarantee spaces. There is plenty of parking on the roads close to the studios. If you have need for disabled parking please contact us prior to your booking and we will do our best to reserve a space for you.
Accessibility
If you have a disability, learning difficulty or mental health condition which may affect your participation in your chosen session please contact us prior to booking. If you have a need to bring a support worker with you to the class, please inform us before booking and payment so we can make arrangements.
Access
There are the options of bus route 36 that stops within a 5min walk of the studios.
Lawrence hill train stop is a 10minuit walk from the studios.
There are railings alongside the studio where bikes can also be locked.
Maze studios is at ground level however there are a few steps at the front entrance to the studios. We do have side ramp for wheelchair access to the studios. Please let us know if this is needed and we can make sure this is easily accessible.
The studio has private toilets but does not have specialised toilet facilities for disabled and wheelchair access. Please let us know if we can provide more information for their use.
Equality and inclusivity
Maze Studios and its managerial team are dedicated to making the studios a safe and welcoming space for all and will do our upmost to make sure the space is run and used with commitment to equality and inclusivity.
Health and safety
A safe environment is paramount for our teachers and students.
Class and workshop attendees must follow and respect the guidance of tutors staff and managers following the studios health and safety requirements and regulations. You will be instructed on the aspects of health and safety and the studios fire and evacuation procedures. You will be given a document for your acknowledgement of both.
Termination of service
Maze studios CIC reserves the right to suspend or terminate use of services if the studios policy on health and safety, terms and conditions for use or respect for teachers, tutors, other class attendees, managers and staff are not followed or respected.
Corona virus
The studios have created a booking system and a limited number of artists utilising the studio at any one time. Maze Studios continues to implement the necessary safety measures as stipulated by latest government guidelines for Coronavirus.
FAQ’s
+ Do I need to bring my own tools?
Yes, we recommend brining your own tools. If you don’t yet have tools a limited selection of tools can be booked out. Tools will need to be cleaned and returned at the end of your session.
+ Will there be technicians or tutors?
Day Spaces are a step onwards from classes. The sessions are for self-directed practice with access to the listed essential studio equipment. However if you wish to book tuition in addition to your session this can be arranged at an hourly rate. To book tuition you will need to contact us via email and book this with us to coincide with your Day Space session. Tuition is subject to availability.
+ Do I need to bring my own clays and materials?
Yes, as your practice develops you will form areas of interest both in technique and materials. Accessing your own range of materials for use in the session times will be necessary. This can be easily achieved via a friendly materials supplier such as www.bathpotters.co.uk . You will need to arrange these for home delivery. Please do not use Maze Studios as a delivery or billing address.
+ Is there a studio shop?
When available there will be a selection of recycled clays available for sale at reduced prices. You will also be able to buy a range of tools, decorating slips and brush on glazes.
These are subject to availability so please contact us prior to booking or come prepared with your own materials for you first session.
+ Am I guaranteed access?
If you have booked and receive confirmation of your session, that time will be available to you. Day Spaces have an open access booking schedule that has a limited number of attendees per session meaning the sessions are subject to availability. If you would like a more reliable form of studio access to dedicate time to practice, you could try one of our membership options.
+ What happens if I over run my session time.
20 minuets to half an hour of your session time is needed for the finishing and cleaning of your used space and equipment. Sessions need to finish on time.
Due to the allocation of time and technicians' attendance, if you find you have over run your session time you will need to pay for the overuse at a fee of £10 per half hour.
+ How do I pay for and identify my work after firing.
Payments are made via Izettle with a member of staff. It is important to have marked work clearly prior to the first firing with the allocated Day Space number you are given, this will make identifying your work possible at later stages of its making.
